Riiko’s FFXIV Eorzea Café Reservation Guide and how to use Loppi machines at Lawson (outdated)

January 2023: ATTENTION! This guide is outdated! It is for the old system through Lawson. The new system is rather self-explanatory, so my guide isn’t needed anymore. :( You can reserve here while using the translation function of your browser:
https://www.pasela.co.jp/paselabo_shop/ff_eorzea/reserve/

You would like to go to Eorzea Café but don’t know how? You don’t wanna go there in the morning and chance it to get a free table on the same day for just a maybe?

Do not fear anymore, Riiko has the solution for you:

Riiko’s FFXIV Eorzea Café Reservation Guide and how to use Loppi machines at Lawson

My guide will cover the necessary steps to visit Eorzea Café.

Status November 2018: For the Eorzea Cafe in Tokyo, you always need to reserve a table. In Osaka during working days (Mon-Fri) you can just come in during opening hours without reservation. You only need to reserve on weekends and public holidays. Please check the website since this might change.

Quick Guide

• Reserve ticket online
• Go to Lawson (supermarket) and pick up reservation from Loppi machine, then get ticket from counter
• Go to Eorzea Café 15 min prior to time slot
• Enjoy Eorzea Café

What you need to reserve a ticket

• credit card (to allow picking up ticket until day of cafe visit)
• email address
• a japanese phone number (for example from your hotel)

How to reserve a ticket

Go to the website https://l-tike.com/ and enter “エオルゼアカフェ” (Eorzea Café) in the search field. If you are unsure what the website says, use Google translate. It is surprisingly good :)

It will forward you to this page: https://l-tike.com/search/?keyword=エオルゼアカフェ

Now you see the following overview. I removed the menus from the website in my screenshots. Click on any screenshot for a larger version.

Yellow marked: Tokyo
Blue marked: Osaka
Green marked: Dates for which you can reserve (year/month/day)

Select the city and time frame in which you want to reserve and click the pink button on the right side.

On the next page scroll down a bit to skip the text and you will get to the calendar. Here you can see which dates and time slots still have free tables – or not.

Click on the time slot that you want to reserve.

The following pop up will appear:

If the button on the right side is pink, on this day and time slot the corresponding table for the number of persons is available. If it is grey, all tables of this type are booked out. Try a different day or time slot.

Click the pink button to add a table for x persons to your cart.

The popup will disappear. Instead you can find this at the right side of your screen:

Now select the number of times you want to book this table for x persons. I selected “1 table for 2 persons” one time.

When done, click on the pink button.

You will be forwarded to the login page. Here you can log in if you have an account or chose to register an account.

I recommend to not register an account and continue without registration! For this select the very bottom right button.

Next, you have to enter your email address twice and a Japanese phone number.

The phone number is only accepted if you do not enter the country code. Please refer to the example number. I used the phone number of the hotel. Make sure to write down the number as you need it to pick up your tickets at Lawson store.

Make sure that the telephone number is of the format that’s sampled below the field. For example:
Not accepted: +81-031-1234-1234
Accepted: 03112341234

Shio commented for an update on the telephone number: “I was able to use my US phone number (i.e. 1-123-123-1234) by leaving out the dashes”

Click again on the pink button to continue.

What’s new is that you will be asked to drag and drop the specified item to the right side as so:

Just copy the brightly pink marked expression to google translate if you can’t read it. Here, it says “orenji” = orange, so drag and drop the orange into the right field and click the pink button.

You will be forwarded to a very long page.

At the top part you can again confirm you booking details.

Scroll down a bit and you can select the payment type.

I recommend to use credit card as you can pick up the tickets up to the day of the reservation itself – but only until about 3h before the time slot, from what I understood. To be on the safe side, pick up the ticket latest the day before the time slow you booked.

If you use cash payment, you have to pay at the Lawson store when you pick up the tickets. The tickets are only reserved for 3-4 days. Please check in detail until when you can pick them up when reserving. This would make sense if you are already in Japan. You can then directly pay at the counter of the Lawson store.

Update April 2018: Many people have encountered issues with credit cards. It seems some credit cards are no longer accepted for use. It’s not entirely clear which ones work and which not. However, a user confirmed that American Express worked for them. For more info about the discussion on reddit, check here: https://www.reddit.com/r/ffxiv/comments/88xh4u/problem_with_eorzea_cafe_booking_through_lawson/

After filling out your credit card details, scroll down.

Here you need to chose a password in order to access the confirmation of the registration online later on. Do not worry, you also get an email confirmation with your registration number.

Clicking on the pink button will finalize the purchase.

I do not have a screenshot of the next page but if you did everything correct, it will say that you successfully reserved and list all details again. You will also receive it via email.

The email will contain a lot of text. Scroll down until you find something looking like this:

Please note: Where I wrote about Loppi pickup, it actually tells you about the phone number that you used during reservation process. Don’t forget it to write it down and bring with you!

Checklist: What should I bring to the Lawson store?

• registration number (from email)
• phone number used in the reservation
• password
• your name in katakana
• or the QR code (enters all of above information directly)

In the email you received there is also a guide on how to pick up the tickets from the Lawson store Loppi machine. It’s in Japanese of course.

Spatzist commented on QR Code topic (21.11.2017): “They have a QR code system now that makes this much easier. I’m not sure if you need to be registered (I was), but my reservation confirmation contained a link to a page with a QR code. The link/url can be found on the website under
>my reservation confirmation
to  >my reservation confirmation email
Scanning the code into the loppi machine using my phone automatically filled out every piece of information save the phone number, making the process very easy.”

Guy commented on QR Code topic (14.01.2018) that the QR system is great, highly recommended and linked a guide how to use the Loppi machine with screen explanations and everything:
https://toraonice.tumblr.com/post/163370264155/could-you-tell-me-how-to-purchase-tickets-through

Anonymous commented on QR Code topic: (22.05.2018): “I can confirm it does work. There is a button on the main screen of the Loppi machine for QR codes. I didn’t have an account but used the QR code I recieved in the email. Only thing I had to enter was the phone number I used when ordering. I used my German number with the country code or dashes.”

How to pick up your ticket in Japan

As I only cover this topic briefly, especially without pictures of thes creen of the pickup machine at Lawson, I would like to recommend to you the following guide: “Mimi’s Guide to the Eorzea Café – Reservations”
https://transnoteblog.wordpress.com/2019/01/25/mimis-guide-to-the-eorzea-cafe-reservations/

Lawson is a “combini”, a supermarket, that’s basically everywhere and open 24/7. Every Lawson store has a small Loppi machine that is often near the ATM machine. Sometimes it’s hidden away a bit. Don’t be sloppy in searching for it, even if it’s a (s)Loppi machine… (Pun intended)

Select “Lawson Ticket” 「ローソンチケット」 on the screen.

Then select “Pick up Reservation Ticket” 「予約済（当選）チケットの引取り」.

Enter the reservation number 「予約番号入力欄」 and the phone number 「電話番号」.

Then enter your name in Katakana. If you don’t know Katakana, this website can help you: http://www.lexilogos.com/keyboard/katakana.htm

Make sure to use a blank / space between first and last name. I had trouble finding the blank/space key for it as it was in complicated Kanji. Just try it out or ask the staff. If you registered an account during the reservation process, you do not need to enter your name at the Loppi Machine (from what I experienced).

Please also refer to the QR code option described above. There is a button on the main screen of the Loppi machine for QR codes.

Update 19th Oct 2017: Thanks to pouelman’s comment
There seems to be a button that enables you to enter your name also in Roman (our) letters. It wasn’t obvious which button it was but just try all of them and it might eventually work!

Check out the Loppi Maching pickup/reservation guide that Guy linked in the comments. It includes pictures of the Loppi Machine display and can surely be helpful for you. https://toraonice.tumblr.com/post/163370264155/could-you-tell-me-how-to-purchase-tickets-through

The Loppi machine will print out a receipt for you. Bring it to the counter and they will you the actual tickets.

Bring the tickets with you to Eorzea Café, obviously.

Where is the Eorzea Café (Tokyo)?

The Tokyo Eorzea Café is in a famous quarter called Akihabara. You can reach it best by going to Akihabara station by either subway or JR train. From there, walk a few minutes.

I used to orient myself in the train station by following the exits to Akihabara Electric Town. Then look out for the Gundam Café. From there, just follow the map. Across the street from Eorzea Café is an Animate store (status April 2017). The Café itself is in a building of “Pasela Resort” on 2F. The small red square on the picture is the entrance…

Closeup:

In 2018 they have moved the FFXIV merchandise from 1F (ground floor) to 2F. If you come early in the morning, you might still get M/L sized t-shirts or other items that might sell out quickly. Even if you don’t have a reservation, you can still check out the merchandise.

Hint: The job pins cost 600 Yen + Tax while they cost 9€ in EU. It’s a lot cheaper in Japan :D

Where is the Eorzea Café (Osaka)?

The Osaka Eorzea Café is in a famous street called Dotonbori (marked yellow) with a lot of amazing streetfood that you should definitely try, too.  You can reach Dotonbori through nearby subway stations Namba or Nipponbashi. It is located in the Pasera Resort.

How Eorzea Café works

The Eorzea Café is located on floor 4F in Osaka and 2F in Tokyo. In Tokyo, don’t take the elevator, it doesn’t take you to 2F! The stairs are right next to it.

You will directly see a counter where you should show the staff your ticket. You need to be there at least 15 minutes before your reserved slot, so plan accordingly.

Once it’s time, they will give you an iPad which contains as the menu. If you reserved, the first drink is on the house but you also get no random coaster. For this you have to select one drink per person from a sheet of paper and give it back to them. Upon entering, you can also chose one of the job coasters which contain artworks of each job. You also get a cactpot ticket.

They ask you to wait again in front of the Café door until all customers have received their iPads. Then they will lead everyone to their table.

In Tokyo, you will see the counter when you reach floor 2F and then you will be guided to the cafe itself.

Eorzea Cafe Tokyo is Gridania Styled:

In Osaka, you enter the Cafe before you can see the counter.

The counter is on the right, merchandise on the left.

After an introduction in Japanese, they do the drawing of the cactpot numbers! The 3rd and 2nd place were pins or other small merchandise when I was there. The 1st place is a massive dessert plate in Gold Saucer Style that 2 people will struggle to eat. Nowadays, you can chose if you want to directly eat it or not. If not, you get handed a coupon which you can use on your next visit when you bring other adventurers courageous enough to share the feast with you.

You can order as many food and drinks as you want and as often as you want. Beware as the tables are quite small to not order too much at once. The plates are sometimes quite big even if the food portions are decently sized. The food is prepared and served quite quickly.

The last order can be placed half an hour before the time slot end time. They will make a short announcement for it in Japanese a few minutes before.

With each item you order, you will get a random coaster. Among these coasters there are also job coasters but they do not have the artworks from those at the entrance but in-game screenshots only. My Paissa knows which cards are best. ò.óV

On each table you will find a “place mat” that is actually too beautiful to put food or drinks on. You can take them home with you and use them as posters for your wall, like I did. If you ask the staff nicely, they will even wrap it for you with a rubber band.

They have PCs and a PS4 where you can log into your account. If you would like to do this, bring your security token. One of the PCs has an English client. I didn’t know this at the time. Playing in Japanese was really tough, and I was just trying to do a nice emote to take a photo!

In Tokyo, the gaming stations are in the middle of the room:

In Osaka, the gaming stations are on the left side when you enter the Cafe:

In case many people want to use it (usually it’s not the case as everyone takes pictures or enjoys the food), they ask you to not take too long and let others play, too.

Feel free to take as many pictures as you like. The staff is kind and will take pictures of you if you ask. They are actually all FFXIV players and love the game, so they really put a lot of effort into the cafe, the decoration, the food, drinks and their service.

In Osaka, you will find the famous Spriggan who protects the Cafe. I call it Spriggy but I’m not sure it’s actually him. XD

In the end, you pay at the counter at the entrance. You just need to give them your iPad and they give you the bill. :)

For each item you ordered, you will receive one stamp in a stamp book. They are Grand Company themed so you can chose which one you want. For 18 items you will receive a small pin. There are more rewards for more items ordered, so keep it for a future visit. If you somehow manage to fill your card, you will get one of the beautiful solid job stones! (I didn’t take a closer picture, sorry ;_; )

Thanks for reading!

I hope that the guide helped you to enjoy Eorzea Cafe. If you have any questions, tips or updates, please leave a comment.

Have a great time in Japan! :)

>> Read about my visit at Eorzea Cafe: https://riikorinkoko.wordpress.com/2017/05/11/holiday-in-japan-eorzea-cafe-in-tokyo/

>> Read about the awesome food at Eorzea Cafe: https://riikorinkoko.wordpress.com/2017/05/12/holiday-in-japan-food-of-eorzea-cafe-in-tokyo/